About
Frequently Asked Questions
Frequently Asked Questions
General Information FAQ: Circulation, Printing, Photocopying FAQ: Interlibrary Loan FAQ: E-Journals FAQ: Databases FAQ: Educational Opportunities FAQ: LRC General Information
Q: What are the Library Hours?
A: The library is open to LUMC, LUC, Hines, and Madden faculty, staff, and students as follow: Monday - Thursday, 7:45 a.m. - 11:00 p.m.; Friday, 7:45 a.m. - 8:00 p.m.; Saturday, 9:00 a.m. - 5:00 p.m., and Sunday, Noon - 8:00 p.m. The Library is open to the public Monday - Friday, 7:45 a.m. - 5:00 p.m. For Holiday and Extended Hours schedules, click here.
Q: Where is the Library?
A: The library is located on the first floor of Bldg. 101 in room 1717. For directions to the Library, click here.
Q: Where can I go to see if the Library owns a particular book or journal title?
A: You can look up a book or journal title in Pegasus, Loyola Libraries' online catalog.
Q: How can I find out what electronic books the Library owns?
A: To see if we have access to an electronic book, you can check in Pegasus or on our E-Books page.
Q: Where can I find the phone number for Library Administration or for the Reference Department.
A: All Library Phone numbers are listed on the Library Staff page.
Q: I want the Library to buy a particular book for the collection. Whom do I contact?
A: You can fill out an online request form with the information fo the book you would like us to purchase. You can also contact Dianne Olson at dolson@lumc.edu or at ext. 65311.
Q: How do I suggest a new journal title for the Library to subscribe to?
A: You can fill out the online request form with the information of the journal to which you would like us to subscribe. You can also contact Heather Cannon at hcannon@lumc.edu or at ext. 65302.
Q: How can I get my theses or departmental journals bound?
A: Contact Linda Radocha-Gilley at x61113. For more information about bindery services see the Serials page.
Q: What kind of library card do I need to check out a book?
A: In order to check out a book, you need your Loyola Medical Center I.D., Loyola University I.D., Hines I.D., Madden I.D. or a Loyola University Alumni Card.
Q: How long can I keep a book checked out?
A: Books circulate for 3 weeks and can be renewed once.
Q: What is the charge for an overdue book?
A: The Library does not charge overdue fines.
FOR MORE INFORMATION ON CIRCULATION, PRINTING, AND PHOTOCOPYING, CLICK HERE.
Q: What is Interlibrary Loan?
A: Interlibrary Loan (ILL) is a service that obtains research materials from other libraries that are not available at the Health Sciences Library.
Q: Who can use this service?A: Anyone with a current LUMC ID is eligible to use this service.
Q: What does it cost?A: Charges for Interlibrary Loan are assumed by the Health Sciences Library and not passed on to the requester.
Q: How long does it take?A: It depends…
· Articles from other Loyola libraries or from reciprocal libraries usually arrive in 1-2 days.
· Articles from other libraries usually arrive within 7-10 business days.
· Books may take up to two weeks to arrive.It is essential that you plan ahead to order material.
Q: What can I get through ILL?A: Journal articles, books, and dissertations (only if a library owns more than one copy). Generally, audiovisual material and software is not loaned. The Interlibrary Loan staff will TRY to fill all requests but that is not always possible.
Q: What should I do before requesting an ILL?A: FIRST, you must search Pegasus to determine if the Health Sciences Library owns the material. SECOND, check the Electronic Journals list for the titles we currently have in electronic format.
Q: May I borrow books that are checked out or on Reserve?
A: No. Materials that are checked out or on Reserve CANNOT be requested through Interlibrary Loan. You can fill out an online form to request a book that is checked out. If the Health Sciences Library owns an item but the status is “lost,” “missing,” or “at bindery” then a request can be submitted.
Q: How long may I keep a book obtained through ILL? Can it be renewed?A: The lending library determines the loan period and renewal policy of the materials loaned. As a rule of thumb, it is generally two to three weeks. Borrowers should make every effort to use the materials within the original loan period.
Q: How do I submit an ILL request?A: An online form is available from the Health Sciences Library’s homepage. Only one request per form is allowed.
Q: How will I be notified?A: The Interlibrary Loan staff will call you when your material has arrived. If an article is received in electronic format, we can email it to your LUMC email address.
Q: Where do I pick up my materials?A: At the circulation desk in the Health Sciences Library.
FOR MORE INFORMATION ON INTERLIBRARY LOAN, CLICK HERE.
Q: Do we have access to Medline?
A: Medline is available on the library home page through OVID, MD Consult, or PubMed.
Q: Can I search Medline or other databases from home?
A: Yes, except for UpToDate. Go to About Remote Access for more information and Remote Access Form to apply for a remote access password.
Q: Will a Librarian do a search for me?
A: Yes. Contact a Research & Access Services Librarian at ext. 69192 or fill out our online request form.
FOR MORE INFORMATION ON DATABASES, GO TO OUR ELECTRONIC RESOURCES PAGE.
Q: How do I register for a Library class?
A: You can register by email to jsadlik@lumc.edu.
Q: Is there a cost for these classes?
A: All Library classes are free.
Q: Who should I contact about setting up a library session for my class?
A: Contact Jeanne Sadlik, Coordinator, Reference & Education Services at jsadlik@lumc.edu .
Q: Where are the Library's classes held?
A: Classes are held in the Electronic Resource area on the main floor of the Library.
FOR MORE INFORMATION ON LIBRARY EDUCATIONAL OPPORTUNTIES, CLICK HERE.
